Vendors pay for their table through Treasure’s checkout. Payment is collected securely via Stripe and flows directly to your payout account. You do not need to handle vendor payments manually.
Application lifecycle
A vendor application moves through the following statuses:
Payment is tracked separately from the application status. A vendor’s payment status is one of Unpaid, Paid, Partially Paid, Marked as Paid, Payment Processing, Payment Failed, or Refunded.
There is no “Paid” application status. An accepted vendor who has paid shows Accepted for their application and Paid for their payment. The status filter on the vendors list lets you filter on either kind.Marked as Paid is for payments you collected outside Treasure’s checkout. A transient status such as Auto Checkout can also appear briefly while a payment is processing.
Review and respond to applications
1
Open the Vendors tab
From your event dashboard, click Vendors. The Vendor Analytics panel at the top shows Total Applications, Accepted Vendors, and Pending & Waitlisted counts, along with Vendor Carts and Accepted Tables charts.
2
Open an application
The applications list shows each vendor’s name, business details, applied table type, and current status. Click a vendor row to open the full application view.The detail panel shows the vendor’s answers to your application questions, their business links, and any tags you or they have applied.
3
Accept, reject, or waitlist
For Accept then Checkout or AutoPay, review the application and choose Accept, Reject, or Waitlist. Each action notifies the vendor by email. Immediate Checkout has no review step, so skip this step.
- Accept — under Accept then Checkout, the vendor receives a checkout link. Under AutoPay, they are charged automatically using the payment details they supplied during the application.
- Reject — the vendor is notified. Any booth they had locked becomes available again.
- Waitlist — the vendor stays in the queue and can be accepted later.
The Accept button reads No items and stays disabled when the vendor’s cart has nothing chargeable in it. Use Request Cart Update to put items in the cart first.
4
Assign a table on the venue map
Assign the vendor a specific table location on your venue map. Open the Assignments panel, search for the vendor, and use Assign Table to pick the booth (or booths) they should occupy.Assigning a table is optional but recommended — it lets vendors and attendees see exactly where each seller is located on the interactive map.See Venue maps for how to build and publish your map layout.
If your event uses the Table Select cart method, vendors claim their own booths during the application and there is usually nothing for you to assign. See Vendor applications.
5
Track payment status
Monitor whether accepted vendors have completed checkout. The vendors list shows a payment status badge for each vendor, and the status filter lets you narrow the list to just Unpaid vendors so you can see who still needs to pay before the event.
Request a cart update
Sometimes an application needs to change before you can accept it — the vendor asked for two tables and you only have one left, or you want to add an add-on they missed. Request Cart Update lets you propose a new set of items and quantities, which the vendor then accepts or declines.Cart update requests are only available while a cart is Pending Review or Waitlisted. Once a cart is accepted, rejected, or withdrawn, the option no longer applies.
1
Open the editor
In the vendor’s application panel, click Request Cart Update. The editor lists every table tier and vendor-visible add-on on your event, each with the vendor’s current quantity.
2
Adjust quantities
Use the − and + buttons to set the quantity you want to propose for each item. Changed rows show the before-and-after quantity and the difference, and items with limited inventory show how many are still available.Removing an item entirely means setting its quantity to
0.Total proposed units across all items cannot exceed 100.
3
Add a note
Use Note to Vendor to explain the proposed changes. This is optional but strongly recommended — the note is shown to the vendor alongside the diff when they review your request.
4
Send the request
Click Send Request. Treasure re-checks inventory at this moment: if an item sold out while you had the editor open, the request is not sent and the quantities refresh so you can try again.If you have deliberately proposed more of an item than you have left, tick Allow adding inventory to items that are currently sold out to confirm. Accepting the request will raise that item’s inventory to cover it.
5
Wait for the vendor to respond
While the request is outstanding, the application panel shows a Pending Cart Update Request card with the full diff — additions in green, quantity changes in yellow, removals struck through in red. You can Withdraw Request at any time before the vendor responds.The vendor sees a Review Cart Update panel in their dashboard with the same diff and can Accept Changes or Decline, optionally leaving a note.
Only one cart update request can be outstanding per cart at a time. Withdraw the existing request before sending a new one.
What happens when the vendor accepts
Accepting applies the new items to the cart and, in the same step, accepts the vendor’s application — so you do not have to click Accept separately afterwards. If the vendor declines, the cart is left exactly as it was and the application stays in its previous status.Custom application questions
You can add custom questions to your vendor application from Edit Event → Vendor Application — for example: “What products do you sell?”, “Do you need electricity?”, or “Do you require a specific table size?”. Each question can be Short Text, Long Text (Paragraph), Multi-Select, True / False, or Document Upload. Answers appear in each vendor’s application detail panel when you review their submission.Communicating with vendors
To message a group of vendors, use the Message Blasts page from your event dashboard. Recipients are added as groups — Accepted vendors, Pending vendors, Waitlisted vendors, Paid vendors, Unpaid vendors, Rejected vendors, vendors with a given tag, vendors in a given table type, and more. See Email blasts for details on composing and sending.Next steps
Vendor applications
Choose how vendors add tables to their cart and how they pay.
Venue maps
Build your venue layout and assign vendors to specific table positions.