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Use host mode in the Treasure Events app to sell at the door. Card payments run through Stripe and are paid out with your online sales. Cash payments are recorded so your sales records stay complete.

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Take card payments

1

Open In-Person Payments

Open your event and tap In-Person Payments, or tap Pay on the scanner’s bottom bar.
2

Choose a payment method

Under Payment Method, choose:
  • Tap to Pay on iPhone (or Tap to Pay on Android): accept contactless cards and phone wallets on your own phone, with no extra hardware. Supports Visa, Mastercard, Amex, Apple Pay, and Google Pay.
  • Physical Reader: connect to a Stripe card reader over Bluetooth or the internet.
The first time you use Tap to Pay on iPhone, accept Apple’s terms when prompted. Setup takes a moment.
3

Build the order

Pick items from the Tickets, Tables, and Add-ons tabs. The cart shows the Subtotal, Platform Fees, and Total. Fees follow the same settings as your online checkout. See Pricing.Optionally enter the buyer’s Email (optional) so the order is tied to them.
4

Collect payment

Tap the pay button and have the buyer tap their card or phone. You’ll see Payment Successful! or Payment Failed.
The Orders tab lists recent in-person orders taken on this phone.

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Tap to Pay requirements

If your phone doesn’t qualify, Tap to Pay shows Unavailable. Use a physical reader instead.

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Connect a card reader

  1. Choose Physical Reader.
  2. Under Discovery Method, choose Bluetooth for a reader near you, or Internet for a reader on your network.
  3. Tap Scan for Readers, then Tap to connect on your reader.
If the reader stops responding, open the gear menu and tap Reinitialize Terminal.
You can’t add tips or charge a custom amount by card. To charge for something that isn’t a ticket, table, or add-on, add it as an add-on on your event first.

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Record cash payments

When someone pays you in cash, record it so it shows up in your sales records.
  1. Open your event and tap Cash Payment, or tap Cash on the scanner’s bottom bar.
  2. Choose Tickets, Add-ons, or Vendors.
  3. Under Select Item, pick what was paid for, and set the quantity.
  4. Enter the Amount Paid and an optional comment.
  5. Tap Record Payment.
Cash payments show on the Cash Payments tab of Orders in your web dashboard. Treasure doesn’t process cash, so it isn’t part of your payouts.

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Run a self-service kiosk

Kiosk mode turns an Android device and a card reader into a self-checkout station. Attendees buy their own tickets and add-ons, and the app locks to the checkout screen.
Kiosk mode is available on Android only and needs a connected physical card reader.
1

Start kiosk mode

In In-Person Payments, connect your reader, open the gear menu, and tap Start Kiosk Mode.
2

Create a PIN

Create a 4-digit PIN and enter it again to confirm. You need this PIN to leave kiosk mode.
3

Let attendees check out

The kiosk shows Self-Service Checkout with your Tickets and Add-Ons. Before paying, attendees are asked Where should we send your ticket? They can enter an email or tap Skip — pay without email.If nobody touches the screen for a minute, the kiosk asks Still there? and then resets for the next person.
To leave kiosk mode, tap the event name at the top of the screen five times quickly, enter your PIN, and tap Exit Kiosk Mode in Kiosk Admin. You can also reconnect the reader from Kiosk Admin.

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Refunds

The app doesn’t process refunds. Handle refunds from Orders in your web dashboard.