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Treasure uses Stripe Connect to send revenue from ticket sales and vendor table payments directly to your bank account. Before you can sell paid tickets or collect vendor fees, you need to connect a Stripe account. This page explains how to set that up, when to expect payouts, and how to read your payout history.
You must connect a Stripe account before you can sell paid tickets or collect vendor table payments. Free events do not require Stripe, but any event with a price greater than $0 will block checkout until your account is connected.

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Connect your Stripe account

1

Open payout settings

From your host dashboard, open Payouts, then the Payout Methods tab.
2

Connect with Stripe

Start the Stripe connection. You’ll be redirected to Stripe’s onboarding flow.
3

Complete Stripe onboarding

Stripe will ask for:
  • Your legal name and date of birth (for identity verification)
  • Your business type and address
  • Your bank account details for deposit
  • Tax information (SSN or EIN, depending on account type)
Complete all required fields. Stripe reviews most accounts within minutes, though some may take up to 2 business days.
4

Return to Treasure

Once Stripe approves your account, you’ll be redirected back to Treasure. Your payout method is now active and ticket/table sales can begin.
Connecting Stripe lets you take payments. Automatic payouts additionally require your Treasure account to be approved for payouts by the Treasure team. This is a routine review — if your payout schedule card says payouts are managed manually, or you have taken payments but seen no payout run, contact support.

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Payout schedules and fees

The timing and cost of your payouts depend on your Treasure plan:
  • Basic — your first payout runs one day after your event ends, a second on day six, and then further payouts as funds become available.
  • Starter and Pro — all available funds are paid out at 12pm ET every Sunday and Wednesday, regardless of when your events occur.
Your dashboard’s Payouts page shows which schedule you are on at the top of the page.
Only funds that have finished processing with Stripe are included in a payout run. Revenue from very recent sales may not be available yet and will roll into the next run.
Standard Stripe processing fees (2.9% + $0.30 per transaction) are separate from Treasure’s service fee and are deducted by Stripe before funds reach your account.

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View payout history

You can see payouts at two levels.

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Across your whole account

From your host dashboard, open Payouts. This page shows:
  • Available now (or Upcoming payout) — your current balance
  • Gross sales and Net sales totals
  • Your payout schedule
  • A table of every payout, with Amount, Method, Initiated On, Paid On, and Status

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For a single event

1

Open the event's Payouts page

From an event’s dashboard, click Payouts in the sidebar. This shows only payouts associated with that event.
2

Review the payout table

Each row shows:
  • Initiated On — the date the payout was created
  • Paid On — the date it completed
  • Expected Arrival Date — the estimated date funds arrive in your bank
  • Amount — net amount after all fees and refunds
  • Payment Status — In Transit, Paid, or Failed
3

Open a payout for the full breakdown

Click a row to open the payout detail panel. It shows a timeline (Initiated → Expected Arrival → Paid), any supporting documents, and a breakdown of:
  • Charges — gross sales in the payout, before fees
  • Refunds and Disputes — amounts deducted
  • Processing fee — Stripe’s payment processing fee
  • Platform fee — the Treasure service fee
  • Payout total — what actually lands in your bank

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Choose which bank account receives a payout

If you have added more than one bank account to your Stripe connection, you can pick which one a specific event pays out to from that event’s Payouts → Payout Methods page. Without a per-event selection, payouts go to your default bank account for that currency.
A payout is held if the selected bank account’s currency does not match the currency of the funds being paid out. If a payout is not going through, confirm the destination account’s currency matches your sales currency.

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Upgrade to faster payouts

On the Basic plan you wait until after your event for your first payout. To switch to twice-weekly payouts that run whether or not your event has happened, upgrade to Starter or Pro from the pricing page.