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Treasure uses Stripe Connect to send revenue from ticket sales and vendor table payments directly to your bank account. Before you can sell paid tickets or collect vendor fees, you need to connect a Stripe account. This page explains how to set that up, when to expect payouts, and how to read your payout history.
You must connect a Stripe account before you can sell paid tickets or collect vendor table payments. Free events do not require Stripe, but any event with a price greater than $0 will block checkout until your account is connected.

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Connect your Stripe account

1

Open account settings

From your host dashboard, open Account Settings and navigate to the Payouts section.
2

Click Connect with Stripe

Click Connect with Stripe. You’ll be redirected to Stripe’s onboarding flow.
3

Complete Stripe onboarding

Stripe will ask for:
  • Your legal name and date of birth (for identity verification)
  • Your business type and address
  • Your bank account details for deposit
  • Tax information (SSN or EIN, depending on account type)
Complete all required fields. Stripe reviews most accounts within minutes, though some may take up to 2 business days.
4

Return to Treasure

Once Stripe approves your account, you’ll be redirected back to Treasure. Your payout method is now active and ticket/table sales can begin.

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Payout schedules and fees

The timing and cost of your payouts depend on your Treasure plan:
PlanMonthly priceService feePayout schedule
BasicFree4% + $0.50 per transactionDay of event
Starter3.5% + $0.30 per transactionWeekly
Pro3% per transactionWeekly
  • Basic payouts are initiated on the day your event is held.
  • Starter and Pro payouts are initiated on a rolling weekly cycle regardless of when your event occurs.
Standard Stripe processing fees (2.9% + $0.30 per transaction) are separate from Treasure’s service fee and are deducted by Stripe before funds reach your account.

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What gets deducted from each payout

For every transaction, the following are deducted before funds are sent to your bank:
  1. Stripe processing fee — 2.9% + $0.30 (charged by Stripe on every card transaction)
  2. Treasure service fee — based on your plan (see table above)
  3. Refunds — any refunds issued for the payout period are subtracted
  4. Disputes — any open chargebacks are held until resolved
The remaining balance is your net payout. If you have enabled Host absorbs fees on a ticket or table type, Treasure’s service fee is deducted from your payout rather than added to the buyer’s total.

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View payout history

1

Open the Payouts tab

From your event dashboard, click Payouts in the event tools sidebar. This shows all payouts associated with that specific event.
2

Review the payout table

Each row in the payout history shows:
  • Initiated on — the date the payout was created
  • Arrival date — the estimated date funds arrive in your bank
  • Amount — net amount after all fees and refunds
  • Status — Pending, In Transit, Paid, or Failed
Click a row to see the full breakdown: gross charges, refunds, disputes, processing fees, and platform fees.

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Upgrade to faster payouts

If you’re on the Basic plan, you receive payouts on the day of your event. To switch to weekly payouts, upgrade to Starter or Pro from the pricing page.