> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ontreasure.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Receive payouts from ticket and vendor table sales

> Connect Stripe to receive payouts, understand the schedule by plan, and see what fees are deducted before funds reach your bank account.

Treasure uses Stripe Connect to send revenue from ticket sales and vendor table payments directly to your bank account. Before you can sell paid tickets or collect vendor fees, you need to connect a Stripe account. This page explains how to set that up, when to expect payouts, and how to read your payout history.

<Warning>
  You must connect a Stripe account before you can sell paid tickets or collect vendor table payments. Free events do not require Stripe, but any event with a price greater than \$0 will block checkout until your account is connected.
</Warning>

## Connect your Stripe account

<Steps>
  <Step title="Open account settings">
    From your host dashboard, open **Account Settings** and navigate to the **Payouts** section.
  </Step>

  <Step title="Click Connect with Stripe">
    Click **Connect with Stripe**. You'll be redirected to Stripe's onboarding flow.
  </Step>

  <Step title="Complete Stripe onboarding">
    Stripe will ask for:

    * Your legal name and date of birth (for identity verification)
    * Your business type and address
    * Your bank account details for deposit
    * Tax information (SSN or EIN, depending on account type)

    Complete all required fields. Stripe reviews most accounts within minutes, though some may take up to 2 business days.
  </Step>

  <Step title="Return to Treasure">
    Once Stripe approves your account, you'll be redirected back to Treasure. Your payout method is now active and ticket/table sales can begin.
  </Step>
</Steps>

## Payout schedules and fees

The timing and cost of your payouts depend on your Treasure plan:

| Plan    | Monthly price                 | Service fee                 | Payout schedule |
| ------- | ----------------------------- | --------------------------- | --------------- |
| Basic   | Free                          | 4% + \$0.50 per transaction | Day of event    |
| Starter | 3.5% + \$0.30 per transaction | Weekly                      |                 |
|         | Pro                           | 3% per transaction          | Weekly          |

* **Basic** payouts are initiated on the day your event is held.
* **Starter and Pro** payouts are initiated on a rolling weekly cycle regardless of when your event occurs.

<Note>
  Standard Stripe processing fees (2.9% + \$0.30 per transaction) are separate from Treasure's service fee and are deducted by Stripe before funds reach your account.
</Note>

## What gets deducted from each payout

For every transaction, the following are deducted before funds are sent to your bank:

1. **Stripe processing fee** — 2.9% + \$0.30 (charged by Stripe on every card transaction)
2. **Treasure service fee** — based on your plan (see table above)
3. **Refunds** — any refunds issued for the payout period are subtracted
4. **Disputes** — any open chargebacks are held until resolved

The remaining balance is your net payout.

If you have enabled **Host absorbs fees** on a ticket or table type, Treasure's service fee is deducted from your payout rather than added to the buyer's total.

## View payout history

<Steps>
  <Step title="Open the Payouts tab">
    From your event dashboard, click **Payouts** in the event tools sidebar. This shows all payouts associated with that specific event.
  </Step>

  <Step title="Review the payout table">
    Each row in the payout history shows:

    * **Initiated on** — the date the payout was created
    * **Arrival date** — the estimated date funds arrive in your bank
    * **Amount** — net amount after all fees and refunds
    * **Status** — Pending, In Transit, Paid, or Failed

    Click a row to see the full breakdown: gross charges, refunds, disputes, processing fees, and platform fees.
  </Step>
</Steps>

## Upgrade to faster payouts

If you're on the Basic plan, you receive payouts on the day of your event. To switch to weekly payouts, upgrade to Starter or Pro from the [pricing page](/account/pricing).