> ## Documentation Index > Fetch the complete documentation index at: https://docs.ontreasure.com/llms.txt > Use this file to discover all available pages before exploring further. # Buy tickets and find them on Treasure > Buy tickets to a Treasure event, with or without an account, find your tickets and QR codes, see your order history, and learn how refunds work. This page covers buying tickets to an event on Treasure, where your tickets live afterwards, and what to expect if you need a refund. ## Buy tickets **1. Open the event** Find the event at [ontreasure.com/events](https://ontreasure.com/events) or from a link the host shared. The purchase box shows **Tickets from** the lowest ticket price. Select **See Tickets**. If you see **Tickets Unavailable**, the host isn't selling tickets right now. **2. Choose your tickets** Use the **+** and **–** buttons to choose how many of each ticket you want. Some events also sell **Add-ons**, such as parking or merchandise, on their own tab. Prices are shown with fees included ("incl. \$X fees"). Some tickets get cheaper per ticket when you buy more, shown with a **Save with** badge. **3. Review your cart** Select **View Cart** to see your items, any **Recommended add-ons**, and the **Subtotal**, **Fees**, and **Total**. Select **Continue to checkout**. **4. Sign in or check out as a guest** If you're not signed in, choose **Login / Sign Up**, or fill in your first name, last name, phone, and email under **Guest Checkout**. Some hosts ask a few extra questions here too. **5. Pay** Enter a **Promo Code** if you have one and select **Apply**. Pay with Apple Pay, Google Pay, or Link, or choose **Or pay another way** to use a card. Depending on the event, other options such as a bank account, Cash App Pay, Klarna, Affirm, or Afterpay may appear there too. Select **Purchase Ticket(s)** to finish. For free tickets, select **Get Ticket**. When your order goes through, you'll see **You're all set!**, and Treasure emails you a confirmation with your tickets attached as a PDF. ### What's in the total Your order summary can include: * Your tickets and add-ons * **Discount**, if you used a promo code * Any fees the host added, each with its own name * **Processing Fees**, which cover Treasure's service fee and card processing. This line doesn't appear when the host covers the fees. * **Credits Applied**, if you used Treasure Credits * **Total** ### Use Treasure Credits If you're signed in and have Treasure Credits, checkout shows **You have \$X in credits**. Select **Apply**, enter an amount up to the **Max** shown (or select **Apply All**), and select **Confirm**. Credits are taken off your total. You can't use Credits with guest checkout. ### Marketing emails At checkout you can check **I want to receive marketing emails from Treasure**. It's optional and doesn't affect your order. ## Find your tickets Your tickets are under **My tickets** on your profile, at [ontreasure.com/profile/tickets](https://www.ontreasure.com/profile/tickets), and on the **Tickets** tab of the Treasure Events mobile app. * Tickets are split into **Upcoming** and **Past** tabs. * Each ticket shows the event flyer. Select **Show QR Code** to show the code staff scan at the door, and **Show Event Flyer** to flip back. If you bought several, each is labeled, for example "1 of 3". * After your ticket is scanned, it shows **Ticket Used**. * Each ticket also has **View Event**, **Add to Calendar**, and **Get Directions**. > [!TIP] > > At the door, the mobile app is the fastest way to show your ticket. It turns up your screen brightness while the QR code is showing. If your phone isn't handy, use the PDF from your confirmation email. ### Bought as a guest? Guest tickets aren't tied to an account at first. To see them in **My tickets**, sign in with the same email or phone number you used at checkout. Your tickets and orders move to your account automatically. ### Transferring tickets You can't transfer a ticket to someone else on Treasure. If you need to change who's attending, contact the host. ## Order history **Order history** on your profile, at [ontreasure.com/profile/orders](https://www.ontreasure.com/profile/orders), lists "Every ticket, table, and add-on you've purchased on Treasure." For each order you can: * **View receipt** * **View tickets** * **Resend confirmation** to get the confirmation email again Orders that were refunded or disputed show a badge: **Refund processing**, **Partly refunded**, **Refunded**, **Dispute in review**, or **Disputed**. ## Refunds Refunds are issued by the event host, under the host's own refund policy. There's no refund button for attendees. To ask for a refund, contact the host. When the host refunds you, Treasure emails you the refund details, including the amount and reason. Refunds to a card or bank take 5–10 business days to appear. A refund to Treasure Credits is available right away. The host decides whether a refund includes the fees you paid. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.